The dilemma of "small-shop-makes-good". A guy does good work, turning over product. Gets a good rep, then the demand increases to where they either lose some control as hired help comes and goes (with associted quality issues, ensuring the help cared as much as the guy who built it) or it just gets too much for one.
Throw in the heath issues, taking the one man band off-line for any length of time, and it compounds.
Randy did right by me every time I dealt with him. Hope he comes good.